If asked to perform an action that may violate policy or law, what should you do?

If asked to perform an action that may violate policy or law, what should you do?

• A. Proceed and justify later to your supervisor.
• B. Ignore policy to maintain efficiency.
• C. Do not proceed; seek supervisor clarification and confirm policy and legality before acting.
• D. Inform the public before asking for guidance.

Answer: (C)

When you’re asked to do something that may violate policy or law, pause and seek clarification from your supervisor while reviewing the relevant policy and applicable laws before taking any action. This approach protects you and the organization from risk, demonstrates responsible conduct, and keeps your actions within approved boundaries. Moving forward without confirmation or trying to justify it afterward creates compliance and legal problems. Trying to ignore policy to gain efficiency undermines controls and trust, and sharing information with the public before obtaining guidance is inappropriate and could cause harm or liability. If the policy isn’t clear, escalate and obtain written guidance to ensure you act properly.

When you’re asked to do something that may violate policy or law, pause and seek clarification from your supervisor while reviewing the relevant policy and applicable laws before taking any action. This approach protects you and the organization from risk, demonstrates responsible conduct, and keeps your actions within approved boundaries. Moving forward without confirmation or trying to justify it afterward creates compliance and legal problems. Trying to ignore policy to gain efficiency undermines controls and trust, and sharing information with the public before obtaining guidance is inappropriate and could cause harm or liability. If the policy isn’t clear, escalate and obtain written guidance to ensure you act properly.